SiliCue App Store Privacy Policy

Provider and contact

App provider: Ibrahim Kalkir

Privacy contact: [email protected]

Local system measurements

SiliCue processes CPU, memory, battery, macOS thermal state, disk capacity, and network status on this Mac. Health history is retained for up to 30 days in the app’s protected container. User-started performance sessions store start, end, average, and peak values locally. These raw health and system measurements are excluded from optional product analytics and are not sent to the developer, advertising, or analytics services.

Per-app resource analysis

This feature is off by default. Only after explicit consent, the foreground app name and bundle identifier are correlated with system load. Window titles, screenshots, keyboard input, file contents, and visited addresses are not read. Observations remain in memory and are erased when the feature stops or the app quits.

Storage map

Only a location selected through the macOS folder picker is scanned. A security-scoped access record is stored locally so the permission can be reused. File names, relative paths, and sizes are processed locally and are not sent to a server. Permission can be removed in the app.

On-device artificial intelligence

On supported systems, symptom text limited to 500 characters is classified into a hardware category using Apple’s on-device Foundation Models framework. The input and model session are not written to disk or sent to a third-party AI service. The result is not an authorized service diagnosis.

Wi-Fi details and Location permission

SiliCue reads Wi-Fi standard, band, channel, channel width, security, signal and noise, local IP, gateway, and DNS information on this Mac. macOS requires Location permission to show the network name (SSID), access-point identifier (BSSID), and country code. Permission is requested only after the user presses the related button. SiliCue does not start location updates and does not read, store, or send physical location.

User-started network tests

When the user starts the latency test, temporary encrypted requests are made to the small connectivity-check resource at www.apple.com.

The internet speed test sends encrypted downloads and uploads to Cloudflare’s speed.cloudflare.com service only after the user sees the data-processing disclosure and explicitly agrees. Quick mode can use up to approximately 155 MB and comprehensive mode up to approximately 185 MB. Cloudflare may process the IP address, approximate city/country and network provider (ASN) derived from it, and connection measurements under its own terms, and may publish anonymized measurements for Internet research. The SiliCue developer cannot access those logs, and SiliCue does not separately send health data or a measurement summary to Cloudflare. The result is stored only on this Mac. Full Scan can run with internet tests skipped. Cloudflare Privacy Policy

Saving and sharing local reports

Health and Full Scan reports are created on this Mac only when requested by the user and are not uploaded or sent automatically. The Full Scan report excludes Wi-Fi names, access-point identifiers (BSSIDs), local IP addresses, gateways, DNS servers, serial numbers, and file paths. Pressing Share Report opens the macOS share sheet. SiliCue does not record the recipient or the sharing action. If the user completes a share, the selected service may process the report under its own terms; users should review the report before sending it.

Optional product analytics

Product analytics is off by default and is not required for SiliCue to work. Only after explicit opt-in may closed categories be sent, including feature openings; categorical start, success, cancellation, or failure outcomes for test, report, purchase, and restore workflows; and the Pro access category. Before consent, no random installation identifier is created and no event is recorded, queued, or later replayed. The post-consent random identifier is not linked to a user account, Apple ID, another device, or a hardware identifier and is not used for advertising, profiling, or cross-app tracking.

Product analytics never includes price, currency, receipt, transaction ID, payment details, or Apple account; raw CPU, memory, storage, battery, health, or temperature measurements; Mac serial number, hardware UUID, or an exact device fingerprint; SSID, BSSID, IP, gateway, or DNS information; running app names or bundle identifiers; file paths or names; symptom text, user notes, report contents, exact error text, or logs. Consented unsent events are retained on this Mac for at most 7 days. Raw server events are deleted within at most 30 days; non-identifying aggregate statistics may be retained longer. Access is limited to people operating and securing the service, and data is not sold or shared for advertising.

Turning product analytics off stops delivery immediately and deletes the random identifier and unsent queue on the device. A later opt-in creates an unrelated identifier. Previously delivered raw events are deleted within at most 30 days and are not relinked to the new identifier.

Tracking, purchases, and third-party sharing

The app does not use advertising, user profiling, third-party analytics, data brokers, user accounts, or cloud AI. Optional first-party product analytics operates only after explicit opt-in and within the limited scope above. Data is not sold or shared for behavioral advertising or cross-app tracking. Live metrics and core tools are free. Optional SiliCue Pro is offered as a monthly auto-renewable subscription or a one-time Lifetime purchase managed by Apple. Eligible new monthly subscribers may receive a one-week free trial on the purchase sheet. Apple handles purchase, renewal, trial eligibility, cancellation, restoration, and refund processing; SiliCue does not receive payment-card or bank information.

Retention, deletion, and withdrawing consent

Users can delete health history in Settings, stop per-app analysis, and remove storage-folder permission. Location permission for Wi-Fi details can be withdrawn in macOS System Settings. Deleting the app causes macOS to remove its protected container.

Accuracy and independence

SiliCue is an informational and preliminary assessment tool; it does not replace Apple Diagnostics or an authorized service inspection. SiliCue is independent and is not authorized, sponsored, or endorsed by Apple Inc.